Description
Driver Welfare, Customer Care & Security – includes counter-terrorism section- 7-hour course. Includes counter-terrorism training.
This informative 7 hour driver CPC presentation Driver Welfare Customer Care and Security 2019 examines how to better improve interactions and relations with colleagues and customers and help improve company image. The course also offers a wealth of advice and useful pointers relating to drivers’ welfare, counter-terrorism and security.
Course content includes:
- The deadly workplace
- Food on the go
- Eyesight
- Distractions
- Alcohol awareness
- Smoking and drug driving
- Fatigue
- How to deal with stress
- Being fit to drive
- Customer care
- Good communication
- Dealing with complaints
- Counter terrorism
- Security and protection
We accept groups at clients premises provided social distancing measures and correct protocols are in place.
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